Legal
Shipping Policy
We ship JockShock from Georgia to addresses across the continental United States. Here's what to expect after you order.
Processing time
Orders are processed and shipped within 1–2 business days of being placed (Monday–Friday, excluding holidays). You'll get a confirmation email when your order ships, with tracking.
Delivery estimates
Once shipped, standard delivery typically takes 3–6 business days depending on your location. These are estimates from the carrier and aren't guaranteed delivery dates.
Carriers & cost
We ship via USPS and UPS. Shipping cost (if any) is calculated and shown at checkout before you pay, based on your cart and destination.
Where we ship
We currently ship to the 48 contiguous United States. If you need shipping to Alaska, Hawaii, or a US territory, email us at hello@jockshockspray.com and we'll see what we can do.
Lost, delayed, or damaged shipments
If your tracking stalls, your order is late, or it arrives damaged, contact us at hello@jockshockspray.com or 800-608-3755 and we'll make it right. See our returns & refunds policy for damaged or incorrect items.
Last updated: June 2026